High latency on Sao Paulo servers since last patch

Hi everyone,

I'm from Argentina and I've been playing with no issues at all in the Sao Paulo servers until the last patch. Ping was stable and normal.

I logged in yesterday and suddenly my ping spikes to 130-150ms range but ONLY when moving or doing any action in the game. It stays around 40 and then spikes as soon as I move or do anything. There's noticiable input delay and freezes.

I tried reseting my router, disabling steam overlay, verifying game files, restarting the game multiple times, instance switching, with no luck.

The ONLY thing that has worked was using a VPN and connecting to a server in Brazil. Suddenly when using a VPN I don't have lag spikes anymore. This tells me the issue is something between my connection and POE servers.

It's strange cause this wasn't an issue before, and I can play other games normally. Is anyone else having this issue?

Thanks!

Just wanted to post an update. It seems like this is a known issue since the original POE. It's not a problem on POE servers, it's a problem between the ISP and the Brazil servers. Installing and using a software called Exitlag solved it.

It's not optimal but it's the only solution that doesn't involve talking to my ISP. Explaining this issue to them would be impossible

Problem persist :/