Stuck on landing page

Hello

I can no longer access my character . I’m stuck on the loading screen.
I’ve exited the game several times, but it hasn’t resolved the issue.
I was disconnected during the Chaos Trial, and since then I haven’t been able to access my character.

Please help :(((

Game : POE 2

platform : PS5

PS5 acccount : krishnakarma

Character name : Namaya

Thanks for assistance

Regards