Delve Azurite Reward Bug— End-node piles missing on all characters

Platform: PS5
Character Name: Alo _the_animal
Bug Category: Delve

Description of Issue:
On my account, azurite rewards from Delve nodes are bugged. The large azurite pile at the end of azurite nodes does not appear, and I only receive small scattered azurite shards along the crawler path. This results in extremely low total azurite per node.

For example:

Depth 24 Azurite Node → ~60 azurite total (pickups only, no end pile)

Depth 36 Azurite Node 2→ ~220 azurite total (pickups only, no end pile)


Steps Taken to Troubleshoot:

1. Created a new character and progressed naturally to Act 4 to meet Niko.


2. Completed the "destroy a fractured wall" quest with the new character.


3. Tested azurite nodes on both the new and main characters - issue persists.


4. Verified that only scattered pickups appear, never the large end-node pile.


5. Sulphite and other Delve mechanics work normally - only azurite reward is affected.



Expected Result:
At depths 20-40, azurite nodes should give a large pile of azurite at the end, often totalling several hundred to a few thousand azurite including scattered shards.

Actual Result:
No large end-node pile appears on any character. Only scattered shards along the path drop, leading to abnormally low totals (60-220 azurite per node at depth 20-40).

Please advise if this is a known bug or if there is a way to reset the Delve quest/reward state on my account.