Game Crash: The GPU device instance has been suspended. Use GetDeviceRemovedReason

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System Information
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Time of this report: 12/14/2025, 08:51:40
Machine name: G25-LAPTOP-AMD
Machine Id: {BE1FBDA2-2F61-49D9-B427-9BC806404A89}
Operating System: Windows 11 Home 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell G15 5515
BIOS: 1.21.0 (type: UEFI)
Processor: AMD Ryzen 7 5800H with Radeon Graphics (16 CPUs), ~3.2GHz
Memory: 16384MB RAM
Available OS Memory: 15720MB RAM
Page File: 34836MB used, 5414MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.7.7
DxDiag Version: 10.00.22621.3527 64bit Unicode

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DxDiag Notes
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Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

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DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

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Display Devices
---------------
Card name: AMD Radeon(TM) Graphics
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x1638)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_1638&SUBSYS_0A6E1028&REV_C5
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8355 MB
Dedicated Memory: 495 MB
Shared Memory: 7860 MB
Current Mode: 1920 x 1080 (32 bit) (120Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.594727,0.361328), Green(0.345703,0.554688), Blue(0.157227,0.106445), White Point(0.312500,0.328125)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: NCP005F
Native Mode: 1920 x 1080(p) (120.035Hz)
Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\u0417466.inf_amd64_643d8f48790e4f09\B417470\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0417466.inf_amd64_643d8f48790e4f09\B417470\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0417466.inf_amd64_643d8f48790e4f09\B417470\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0417466.inf_amd64_643d8f48790e4f09\B417470\amdxc64.dll
Driver File Version: 31.00.21923.12002 (English)
Driver Version: 31.0.21923.12002
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 3.1
Hardware Scheduling: DriverSupportState:AlwaysOff Enabled:False
Displayable: Not Supported
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: DISABLE_HWSCH
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 7/15/2025 5:00:00 PM, 1862888 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-5578-11CF-7A5D-CD7F6AC2D235}
Vendor ID: 0x1002
Device ID: 0x1638
SubSys ID: 0x0A6E1028
Revision ID: 0x00C5
Driver Strong Name: oem160.inf:cb0ae414228ef905:ati2mtag_Cezanne:31.0.21923.12002:PCI\VEN_1002&DEV_1638&SUBSYS_0A6E1028&REV_C5
Rank Of Driver: 00CF0000
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD {86695F12-340E-4F04-9FD3-9253DD327460} DXVA2_ModeH264_VLD_NoFGT {4245F676-2BBC-4166-A0BB-54E7B849C380} {6719B6FB-5CAD-4ACB-B00A-F3BFDEC38727} {9901CCD3-CA12-4B7E-867A-E2223D9255C3} DXVA2_ModeHEVC_VLD_Main {EA72396A-67EC-4781-BEDE-56F498F04EF2} {C152CA8F-738C-461B-AD89-FC292CF8F162} {514A356C-7027-4AFF-8A60-AFD2C1F672F1} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD {CA15D19A-2B48-43D6-979E-7A6E9C802FF8} {D1C20509-AE7B-4E72-AE3B-49F88D58992F} {84AD67F6-4C21-419A-9F0B-24F0578906C1} {725AD240-786C-471E-AD3C-38F739936517} {95664FF5-9E03-4C74-BB4F-9178D6035E58} {5EF7D40D-5B96-49E7-B419-23342094A4CF} DXVA2_ModeHEVC_VLD_Main10 {65D1FA41-58AF-453A-9CAB-5D981156DA9F} {2DB154B6-DBB2-4079-A3FF-60D7A898A6AB} {C74A3FD0-D713-4581-A02E-8EDFB112ACE3} DXVA2_ModeVP9_VLD_Profile0 DXVA2_ModeVP9_VLD_10bit_Profile2 {603A4756-A864-4F91-BB62-2C935B7A1391} {C58B9A06-7E89-11E1-BB00-70B34824019B}
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 2
MPO Caps: ROTATION,VERTICAL_FLIP,HORIZONTAL_FLIP,RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
MPO Stretch: 16.000X - 0.250X
MPO Media Hints: rotation, resizing, colorspace Conversion
MPO Formats: NV12,420_OPAQUE,R16G16B16A16_FLOAT,R10G10B10A2_UNORM,R8G8B8A8_UNORM,B8G8R8A8_UNORM
PanelFitter Caps: ROTATION,VERTICAL_FLIP,HORIZONTAL_FLIP,RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
PanelFitter Stretch: 16.000X - 0.250X
Extension Drivers:
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\amdwddme.inf_amd64_0f3c5b1394bde115\amdwddme.inf
Driver Version: 31.0.21923.12002
Driver Date: 07/16/2025
Driver Provider: Advanced Micro Devices, Inc.
Catalog Attributes: Universal:False Declarative:True
Component Drivers:
Driver Name: Unknown
Driver Version: Unknown
Driver Date: Unknown
Driver Provider: Unknown
Catalog Attributes: N/A
Driver Name: Unknown
Driver Version: Unknown
Driver Date: Unknown
Driver Provider: Unknown
Catalog Attributes: N/A
Driver Name: Unknown
Driver Version: Unknown
Driver Date: Unknown
Driver Provider: Unknown
Catalog Attributes: N/A

Card name: NVIDIA GeForce RTX 3050 Ti Laptop GPU
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 3050 Ti Laptop GPU
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_25A0&SUBSYS_0A6E1028&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 11822 MB
Dedicated Memory: 3962 MB
Shared Memory: 7860 MB
Current Mode: Unknown
HDR Support: Unknown
Display Topology: Unknown
Display Color Space: Unknown
Color Primaries: Unknown
Display Luminance: Unknown
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_be8a72c7f5738541\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_be8a72c7f5738541\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_be8a72c7f5738541\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_be8a72c7f5738541\nvldumdx.dll
Driver File Version: 32.00.0015.9144 (English)
Driver Version: 32.0.15.9144
DDI Version: 12
Feature Levels: 12_2,12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 3.1
Hardware Scheduling: DriverSupportState:Stable Enabled:True
Displayable: Supported
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 12/1/2025 5:00:00 PM, 816488 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: Unknown
Vendor ID: 0x10DE
Device ID: 0x25A0
SubSys ID: 0x0A6E1028
Revision ID: 0x00A1
Driver Strong Name: oem151.inf:0f066de3e4c5d3f6:Section226:32.0.15.9144:pci\ven_10de&dev_25a0&subsys_0a6e1028
Rank Of Driver: 00CF0001
Video Accel: Unknown
DXVA2 Modes: {86695F12-340E-4F04-9FD3-9253DD327460} DXVA2_ModeMPEG2_VLD {6F3EC719-3735-42CC-8063-65CC3CB36616} DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD {32FCFE3F-DE46-4A49-861B-AC71110649D5} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 {1A72925F-0C2C-4F15-96FB-B17D1473603F} {15DF9B21-06C4-47F1-841E-A67C97D7F312} {4008018F-F537-4B36-98CF-61AF8A2C1A33} {0DABEFFA-4458-4602-BC03-0795659D617C} {9798634D-FE9D-48E5-B4DA-DBEC45B3DF01} DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {9947EC6F-689B-11DC-A320-0019DBBC4184} {33FCFE41-DE46-4A49-861B-AC71110649D5} DXVA2_ModeVP9_VLD_Profile0 DXVA2_ModeVP9_VLD_10bit_Profile2 {DDA19DC7-93B5-49F5-A9B3-2BDA28A2CE6E} {B8BE4CCB-CF53-46BA-8D59-D6B8A6DA5D2A} {6AFFD11E-1D96-42B1-A215-93A31F09A53D} {914C84A3-4078-4FA9-984C-E2F262CB5C9C} {8A1A1031-29BC-46D0-A007-E9B092CA6767}
Deinterlace Caps: n/a
D3D9 Overlay: Unknown
DXVA-HD: Unknown
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 0
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported
Último bump em 14 de dez. de 2025 11:27:01
this started happening to me today as well...what is happening with the game?! never had problems before 0,4....cant use Dx12 or vulkan because of the texture bug and memory leak, i finally made it run a bit in Dx11 and this "GPU suspended" bug shows up....

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