Hard crashing PC locks up

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Nahetahelani#6147 escreveu:

My PC had downloaded 24H2 a week ago. I updated it yesterday and PoE2 didn't crash, but after the update my PC did. Only the hard restart helped, freeze again (loading screens). So now I tried the help from owa#5129 on page1 worked, thanks!

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SensibleKing#0604 escreveu:

I uninstalled the GPU drivers using DDU and reinstalled them without connecting to the internet.
Added all folders related to the game to Windows Defender exclusions.
Disabled core isolation.
Reinstalled the game.
Ran PoEUncrasher.
Switched from DX12 to Vulkan.
Played for 6 hours without a single freeze; everything worked perfectly.
Let’s see how it goes moving forward—honestly, I’m not sure which of the steps actually did the trick! 😊

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Hofbrincl#4905 escreveu:

I crashed earlier today outside of a loading screen, and the error in event viewer said something about secure boot. I checked my system information, and my secure boot was turned off. I turned it on in the bios, and I'm not saying this fixed anything, but I'm curious if that could be a potential issue?

Anyone crashing with your secure boot turned on?

Nevermind, I crashed like 5 minutes after posting this lol. If you're having crashes outside of loading screens though turning on secure boot might fix that.

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RealMarsbar#1169 escreveu:

For Intel users (specifically 13th and 14th gen users) suffering from this issue, I have the solution for probably a large portion of us. The windows version is completely irrelevant. I learned this in the dumbest way possible. I had a lot of friends begging me to attempt to play marvel rivals with them, upon downloading the game a large notification came up on the launcher that informed 13th and 14th gen users that if they are unable to load the shaders without their game crashing, they should download Intel Extreme Tuning Utility and set the Performance Core Ratio down from 55 to either 53 or 52.

I originally ignored this, attempted to download the shaders, and the game crashed. Afterwards, I attempted one final time and my screen froze up exactly as it did after loading instances in POE 2 maps. I immediately downloaded the Intel tool, changed my performance core ratio to 52, and the game ran as smooth as butter. The next day, I figured I could try POE 2 again and boom. It's running perfectly smooth on max graphics. I have minimized, opened up other applications, and streamed the game without a single crash for the last two days.

I wish I understood more about computers because Path of Exile 2 absolutely melts your cpu whenever you are loading into new areas (albeit for maybe two seconds). Please if you are an Intel users try this and see if it works. You may have to reopen the tool every time you turn on your PC but once it is on, you should have no issues.